Stay in Control

We run Vegasplus Casino with player safety as a primary concern. Vegasplus Casino Responsible Gambling sits at the heart of our account controls and support options. We make sure play stays within personal limits, with clear settings for deposits, session time, loss caps and self-exclusion. Account holders can manage controls from their account area and contact support for assistance. The page below sets out our protection principles, the practical tools available, signs to watch for and routes to professional help so customers can stay in control.

Player protection principles

Protecting customers is a core operational rule. Limits, transparency and easy access to tools form the baseline. Eligibility checks and clear terms support safer play. We focus on straightforward choices and visible controls so users can manage activity without guesswork.

Tools to manage gambling activity

Deposit limits

Set daily, weekly or monthly deposit limits from account settings. Changes take effect quickly. Limits can be reduced immediately; increases may have a waiting period. Minimum and maximum limits are shown in the account area.

Loss limits

Loss limits let you cap net losses over chosen periods. Apply or adjust loss caps in the security section. Limits help keep stakes within a personal budget and are applied to real-money activity.

Time limits and session reminders

Set session time limits and receive pop-up reminders. Session controls include optional auto-logout and cooling-off prompts. Time limits are adjustable and help prevent extended play without breaks.

Self-exclusion and temporary breaks

Self-exclusion options range from short breaks to permanent account closure. Temporary exclusions are available from 24 hours up to several months. Permanent exclusion closes the account and stops access until appeal procedures are followed.

Recognising signs of problematic behaviour

Look out for chasing losses, neglecting work or family, borrowing money to play, and increased frequency of bets. Changes in mood or sleep, secrecy about play, and failed attempts to stop are warning signs. If these appear, consider tightening limits or seeking help.

Guidance for staying in control

Use limit tools before you play and review them regularly. Set a clear budget and stick to it. Take regular breaks and avoid playing under stress or while impaired. Keep records of deposits and play time. If losing control, use time-outs or self-exclusion and contact support for help with account controls.

Access to professional help and support organisations

If you need specialist support, contact GambleAware, Gamblers Anonymous or your local support services. For immediate help, use our account tools to self-exclude and reach out to customer support for guidance on next steps. Professional counselling and helplines offer confidential advice and practical steps to reduce harm.